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Office Reception (Part of Yooneeq Ltd) provides your business with the extra assistance you require without the costs.
We offer a totally seamless 24 hour live call answering 7 days a week as standard. Your chosen number is answered in your company's own name. Customer's and suppliers will be left with the impression that you run an efficient and polite office, giving them confidence in doing business with you.
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Our service is popular with:
- Small Office/Home Office business start ups who are not able to employ a receptionist on a full time basis.
- Tradesmen - Self Employed Plumbers and Electricians who maybe on a job.. no more missed opportunity or missed calls
- Small/Medium sized companies as an overspill service when they are short staffed or too busy.
- Night Clubs - For guest list enquiries, opening hours and up and coming events.
Our services includes:
- A UK based call centre, open 24 hours a day - 7 days a week
- Your own dedicated telephone number
- Calls answered promptly, and professionally in your company name
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Our 24/7 service means that you will never have to miss a call again (no more lost voicemails)... Evenings, weekends, bank holidays, there will always be someone there to greet your callers and forward the details onto you.. no more missed opportunities.
Your call is answered in no more than 4 rings - in your company name, and always with courtesy. Messages are taken accurately and redirected as instructed. Your customers feel important and confident their call has been dealt with by the right person. Your prospects gain an excellent first impression. You'll see an increase in your customer satisfaction and, ultimately, your sales and profits
You can access your messages through our comprehensive and secure web access facility, by email and we even send you a text message to your mobile, or for important calls you might prefer to have calls patched (diverted) to your mobile or landline or relevant department and take over the call. We handle your calls the way you want. It's easy to tell us how to handle your calls through our secure web area.
You have the choice of accessing your messages via the internet from anywhere in the world using our secure web access facility.
When you want us to handle your calls, you can either give customers the dedicated number we give you, or simply divert your phone when you want us to handle your calls. This could be when you are in a meeting, out of your working office hours or when you are short staffed for example.
Your receptionist (and virtual PA) can even provide your callers with the latest details about your products and services, take orders for you provide directions, take details for brochure requests, in fact your receptionist will be able to complete most of your requirements the only thing your receptionist couldn't do is make you a cup of coffee!
Did you know..
- Over 85% of callers hang up when connected to an answer machine.
- 75% refuse to wait beyond six rings.
- A busy signal puts off 80% of first time callers – permanently.
- With Office Reception and Yooneeq we always capture all your calls – quickly and professionally.
| If you would like to speak to us about this service or have any questions, why not call us now... or ANYTIME...
Ordering this service is very easy, click here to sign up and let us start to handle your calls TODAY!
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[More info and Sign Up]
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